Discountmugs Gives thanks to all our customer who has given us a review. has been awarded an A+ with the Better Business Bureau which is the most highly regarded consumer protection site available. The BBB’s rankings are based on a grading system with “NR” and “F” being the lowest grade and “A+” being the highest grade. The BBB recently gave their highest ranking of A+ which according to the BBB is “An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability”.

Hi, my name is Brian Corey and I am the Marketing Manager here at I’m here to give you a company overview and show some positive reviews and feedback from our clients. is the largest distributor of promotional products in the country, shipping over 100,000 promotional goods daily. We receive around 600 new customers everyday and consider them our most valued resource. Our long standing positive relationships with our clients for nearly 15 years has led to an “A” rating with the Better Business Bureau and given us a 99% customer satisfaction rate. The keys to our success are factory-direct prices with in-house manufacturing and customization. This allows to have full control of our pricing and orders. Here are two reviews from real customers expressing their appreciation for products and services:

This review is from Ron in Bethany, Connecticut

“I just wanted to let you guys know that we love our glasses. You did a great job and the service was outstanding. We intend on purchasing some type of glass with our logo again next year and you can bet that we will be dealing with you again.”

Thank you Ron for ordering your glasses with us; we here at we specialize in glassware customization and we custom print logos or titles on items like wine glasses, beer mugs, candle holders, shot glasses and more.

The next review is from Patti in Mathews, North Carolina

“Our Family Crest mugs and pens arrived last week. I wanted to take this opportunity to thank you for such a wonderful job. You were great in helping us with ideas and keeping us within our budget. We are very happy with our purchases and look forward to working with you again”.

Thank you Patti, we are experts at printing on mugs and other ceramic materials like ornaments, beer steins and commemorative plates. We also customize thousands of pens a day and are able to personalize pens both by custom printing and high-tech laser engraving.

With the magnitude of our distribution, we know not all of our orders will be completely satisfactory to the customer. We know our customers compare us with our competitors as any informed consumer should, so be sure to look up company reviews on accredited review sites like Also look at company profiles to see if they produce their own goods and perform in-house customization as these qualities add to the overall efficiency of their distribution.

Since customer service is our top priority here at, we would like to supply a guideline for placing orders that will streamline the order process and ensure 110% customer satisfaction.

First: Give ample time for an order: For the best possible prices make sure you give at least two weeks in advance as this drastically reduces shipping costs.

Second: Call ahead of time for product availability, especially if you have a particularly large order. We have a 500,000 square feet facility that holds the largest inventory of promotional products in the country, but if we need to order a product that is in short supply or out of stock it may take longer than usual.

Finally: Consult our art and sales teams if you have any questions about art direction or prices, these services are complimentary and help to ensure the success of an order. is a large company that continues to expand based on the idea that low prices provide more for our customers. And we made this video to express that even 99% positive reviews are not good enough for our own high standards of service and our valued clientele.

Thank you, from everyone here at

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